PRIVACY POLICY

1. Privacy Policy:

Index

– Data Controller
– Purpose of data processing
– Types of data processed
– Legal basis for processing
– Data retention
– Data recipients
– International transfers
– User rights
– Data security
– Use of social media
– Minors
– Commercial communications
– Changes to the privacy policy

1. Data Controller:

In compliance with Regulation (EU) 2016/679, General Data Protection Regulation (GDPR), and Organic Law 3/2018 on the Protection of Personal Data and the guarantee of digital rights (LOPDGDD), Users are informed that the personal data collected through the Loud.It.com website will be processed by:

Controller: Loud-It Entertainment S.L.
Tax ID (CIF): B-12345678
Registered address: Calle Gran Vía 45, 5ºB, 28013 Madrid, Spain
Contact email: info@loud-it.es

2. Purpose of data processing:

The User’s personal data will be processed for the following purposes:

– To manage registration and access to the platform.
– To enable the request of songs in real time via QR codes and their delivery to DJs or playback systems at venues.
– To manage DJ bookings for private events, weddings, concerts, or celebrations.
– To allow the download of music sessions previously played at affiliated venues.
– To manage affiliate programs, commercial collaborations, and associated payments.
– To manage the sale, customization, and delivery of merchandising products.
– To handle User inquiries, issues, or requests.
– To manage commercial communications related to Loud.It, where consent has been given.
– To improve the User experience and the operation of the platform.

3. Types of data processed:

We may process the following categories of data:

– Identification data (first name, last name, username, email).
– Contact data (phone number, email address).
– Payment and billing data (where applicable).
– Platform usage data (history of song requests, downloaded sessions, bookings).
– Social media profile data (if the User accesses through them).
– Technical data (IP address, device, browser, access logs).
– Musical preferences and interactions within the platform.

4. Legal basis for processing:

The processing of data is based on:

– Performance of a contract: for the provision of platform services (bookings, downloads, music requests, affiliation).
– User consent: for commercial communications or the use of data in certain functionalities.
– Legitimate interest: to improve services, ensure platform security, and prevent fraud.
– Legal obligations: tax, accounting, or administrative requirements.

5. Data retention:

Personal data will be retained:

– For as long as the contractual relationship exists or the User keeps their account active.
– For the periods necessary to comply with legal obligations.
– Until the User requests its deletion, where legally permissible.

6. Data recipients:

Personal data will not be shared with third parties unless required by law or when necessary for the provision of the service. The following may have access to such data:

– Technology providers (hosting, servers, payment platforms).
– DJs or professionals hired to provide the service.
– Logistics or merchandising companies (in the case of physical orders).
– Analytics or digital marketing platforms (always with appropriate safeguards in place).

7. International transfers:

In the event that providers located outside the European Economic Area are used, Loud-It will ensure that such transfers are carried out with appropriate safeguards in accordance with the GDPR (standard contractual clauses or other valid mechanisms).

8. User rights:

The User may exercise the following rights at any time:

– Access to their personal data.
– Rectification of inaccurate data.
– Erasure (right to be forgotten).
– Objection to processing.
– Restriction of processing.
– Data portability.
– Withdrawal of consent at any time.

To exercise these rights, a request may be sent to: legal@loud-it.es, attaching a copy of an identification document.

Additionally, the User has the right to lodge a complaint with the Spanish Data Protection Agency (AEPD): Spanish Data Protection Agency (AEPD)

9. Data security:

Loud-It implements appropriate technical and organizational measures to ensure the security, integrity, and confidentiality of personal data, preventing its loss, alteration, unauthorized access, or improper processing.

10. Use of social media:

Loud-It may have a presence on social media. The processing of users’ data who interact with these accounts will be governed by this policy and by the terms and conditions of each platform.

11. Minors:

Loud-It’s services are not directed to children under 14 years of age. If the registration of a minor without authorization is detected, the data will be deleted immediately.

12. Commercial communications:

Commercial communications will only be sent if the User has given express consent or if there is a prior contractual relationship, and only in accordance with the terms permitted by applicable law. The User may unsubscribe at any time.

13. Changes to the privacy policy:

Loud-It reserves the right to modify this policy in order to adapt it to legislative changes or improvements to the service. In the event of significant changes, the User will be informed.