Terms and conditions

1. Identification of the owner

In compliance with current regulations, it is hereby stated that this website, Loud-It.es, is owned by:

Loud-It Entertainment S.L.
Tax ID (CIF): B-12345678
Registered address: Calle Gran Vía 45, 5ºB, 28013 Madrid, Spain
Contact email: info@loud-it.com

2. Purpose

These Terms and Conditions govern access to, navigation, and use of the Loud-It.es platform, as well as the contracting of services offered through it.

Loud-It is a digital platform that allows users to:

– Request songs in real time via QR codes at events or venues.
– Interact with DJs during live sessions.
– Book DJs for private events.
– Download previously played music sessions.
– Participate in affiliate and collaboration programs.
– Purchase customized merchandising products.

3. User status

Access to and use of the platform grants the status of User, implying full acceptance of these terms.

The User declares that they are over 18 years of age or have sufficient legal authorization to use the services.

4. Registration and user account

To access certain features, the User must register by providing truthful, up-to-date, and complete information.

The User is responsible for:

– Maintaining the confidentiality of their credentials.
– All activities carried out through their account.
– Notifying any unauthorized use.

Loud-It reserves the right to suspend accounts in cases of misuse.

5. Use of the platform

The User agrees to use the platform lawfully and appropriately. The following are prohibited:

– Requesting illegal or offensive content or content that infringes third-party rights.
– Interfering with the operation of the platform.
– Engaging in fraudulent or abusive activities.
– Using the platform for unauthorized commercial purposes.

6. Services offered

Real-time music requests
Users may request songs via QR codes. Loud.It does not guarantee that all requests will be played, as this depends on the DJ or the event.

DJ bookings
Bookings are subject to availability, specific conditions, and possible direct agreements with professionals.

Session downloads
Available sessions may be downloaded for personal use only. Distribution or commercial use without authorization is prohibited.

Affiliate programs and collaborations
Affiliate programs may require payment and will be subject to additional specific conditions.

Merchandising
Product purchases are subject to sales, shipping, and return conditions specified in each case.

7. Payments

Paid services (bookings, affiliation, merchandising, or others) will be managed through secure platforms.

The User agrees to provide valid payment information and authorizes the corresponding charges.

8. Intellectual and industrial property

All platform content (design, software, brand, texts, images, sessions, etc.) is owned by Loud-It or authorized third parties.

Reproduction, distribution, or use without express authorization is prohibited.

9. User-generated content

The User is responsible for the content they request, share, or generate through the platform.

Loud-It reserves the right to remove content that:

– Is illegal.
– Infringes third-party rights.
– Is offensive or inappropriate.

10. Liability

Loud-It implements appropriate technical and organizational measures to ensure the security, integrity, and confidentiality of personal data, preventing its loss, alteration, unauthorized access, or improper processing.

11. Cancellations and refunds

Cancellation and refund conditions will depend on the contracted service:

– DJ bookings: according to agreed conditions.
– Merchandising: in accordance with consumer regulations.
– Digital services: may not be refundable once initiated.

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12. Data protection

The processing of personal data is governed by the Loud-It.es Privacy Policy.

13. Modifications

Loud-It reserves the right to modify these Terms and Conditions at any time. Changes will be published on the website.

14. Applicable law and jurisdiction

These terms are governed by Spanish law.
For the resolution of disputes, the parties submit to the courts and tribunals of the consumer’s place of residence.

15. Contact

For any questions or inquiries:

legal@loud-it.com